FAQ and Troubleshooting
(c)How to Purchase FAQ
1.How can I trust online transaction?
The online transaction or payment gateway uses highly secure or trusted gateway to ensure safety of transactions.
2.What payment method do you accept?
We accept Credit Card, Bank/Wire Transfer, PayPal - USD Only, Check/Money Order and Fax - Credit Card.
3.How can I purchase the full version licensed software?
You can buy the full version software product from our website:
4.Which credit cards I can use?
You can order using Visa, Visa Check Card, American Express, EuroCard, MasterCard and Discover Card transactions.
5.How can I give the feedback of the product?
You can Contact Us to give the immediate feedback of the product.
6.How can I make enquiry about the status of the order?
Please Contact Us to know the status of your order.
7.How will the product get delivered to me?
We make available our product to our customers by means of electronic delivery .You will be delivered your product in your Email with the download link along with Activation key.
1.Is it necessary to uninstall demo version of the software before installing full version licensed software?
For keep your system working with good performance, it is recommended to uninstall the demo software before installing licensed software.
2.I have lost my download link for Digital Camera data recovery software. Can you resend it to me?
Please send us your name, order ID and address/email address; we will resend your download URL.
3.I am not able to view activation key. What should I do?
Send us your name, order ID and address/email address. We will resend your Activation key.
4.The download link you have sent me is not working. What should I do?
Please ensure that download link starts with ‘http’ and ends with ‘.exe’ while copying and pasting the exact URL in the address bar of your browser.
If the download URL has expired, please send us your order id, name and Email address so that we may resend it to you.
5.The setup of the Digital Camera Data Recovery creating problem during installation process?
Please check your system setting and configuration or Contact Us.