FAQ and Troubleshooting
(c)How to Purchase FAQ
1.Which credit card do you accept?
We accept Visa, MasterCard, American Express, Discover, Visa Check Card, EuroCard and MasterMoney.
2.How can I purchase the full version licensed software?
You can buy the product from our website:
3.Why I have not received my download URL till now?
Please ensure that you have entered correct email address while submitting order form. If you have entered the correct email details in order form, please check your spam/junk/bulk mail folder also. If you are still not able to find order emails, please feel free to contact us for further assistance.
4.How can I give the feedback of the product?
Using Contact Us link, you can give the feedback of product.
5.How can I make enquiry about the status of the order?
Contact Us to know status of your order.
6.How will the product get delivered to me?
We deliver the product to our customers by means of electronic delivery .The user will be send Email with download link of software with Activation key.
1.Is it necessary to uninstall demo version of the software before installing full version licensed software?
To let your system work at peak performance without affecting the system, User needs to uninstall the demo product first before attempt to installing full version is done.
2.I have lost my download link for digital pictures recovery software. Can you resend it to me?
Please send us your details including name, order ID and address/email address; we will resend your download URL.
3.The download link you have sent me is not working. What should I do?
Please make sure that download link starts with ‘http’ and ends with ‘.exe’ when you copy and paste the ‘Exact’ URL in the address bar of your browser.
If the download URL has expired, please send us your order id details, your name and Email address so that we may resend it to you.
4.The setup of the digital pictures recovery creating problem during installation process?
Please check your system configuration and contact us for further assistance.