FAQ and Troubleshooting
(c)How to Purchase FAQ
1.How can I trust online transaction?
The online transaction or payment gateway uses highly secure gateway to ensure safety of transactions.
2.What payment method do you accept?
We accept Credit Card, Bank/Wire Transfer, PayPal - USD Only, Check/Money Order and Fax - Credit Card.
3.How can I purchase the full version licensed software?
You can buy the full version licensed software product from our website:
4.Which credit cards I can use?
You can order using Visa, Visa Check Card, EuroCard, American Express, MasterCard and Discover Card transactions.
5.How can I give the feedback of the product?
You can Contact Us to give the feedback of the product.
6.How can I make enquiry about the status of the order?
Please feel free to Contact Us to know the status of your order.
7.How will the product get delivered to me?
The product has been made available to our customers by means of electronic delivery .You will be delivered your product in your Email with the download link and Activation key.
1.Is it necessary to uninstall demo version of the software before installing full version licensed software?
For better performance of software and system, it is recommended to uninstall the demo software before installing licensed software.
2.I have lost my download link for memory card data recovery software. Can you resend it to me?
Please send us your name, order ID and address/email address; we will resend your download URL.
3.I have not received activation key. What should I do?
You can send us your name, order ID and address/email address. We will resend your Activation key.
4.The download link you have sent me is not working. What should I do?
Please copy and paste the exact URL (Uniform Resource Locator) in the address bar of your browser. Please ensure that download link starts with ‘http’ and ends with ‘.exe’.
If the download URL has expired, please send us your order id, your name and Email address so that we may resend it to you.
5.The setup of the memory card data recovery creating problem during installation process?
Please check your system setting or Contact Us.