FAQ and Troubleshooting

(c)How to Purchase FAQ

1.How can I trust online transaction?

You can trust because it is 100% secure and it uses highly secure payment gateway mechanism.

2.What payment method do you accept?

We accept Credit Card, Check/Money Order, PayPal - USD Only, Bank/Wire Transfer and Fax - Credit Card.

3.How can I purchase the full version licensed software?

You can purchase the full version licensed software from our website:

https://www.datadoctor.org

4.Which credit cards I can use?

We accept Visa, American Express, EuroCard, Visa Check Card, MasterCard and Discover Card transactions.

5.How can I give the feedback of the product?

You can give the feedback of the product from link – Contact Us.

6.How can I make enquiry about the status of the order?

Please Contact Us to know status of your enquiry.

(d)Downloading/Installer Issues

1.Is it necessary to uninstall demo version of the software before installing full version licensed software?

Yes, it is highly recommended to uninstall demo version of software before installing full version software.

2.I have lost my download link for removable media data recovery software. Can you resend it to me?

Please send us your details including your name, order ID and address/email address; we will resend your download URL.

3.I have not received activation key. What should I do?

Your activation key has been send with the software. Please ensure or send us your details including your name, order ID and address/email address; we will resend your download URL.

4.The downloading link is showing error while installation process?